DELIVERY WITH POSTNL

Order before 16:30,
delivered tomorrow.

For in-stock products ordered on working days for delivery in the Netherlands. We ship exclusively with PostNL.

Exclusively PostNLStock status shown for each productDelivery costs before you order
FROM ORDER TO DELIVERY

Know what to expect.

01

Order before 16:30

Choose an in-stock product and complete your order before 16:30 on a working day.

02

We prepare your parcel

Once processed, we hand your order to PostNL. You receive shipping information as soon as it is available.

03

Track your delivery

Find the current delivery estimate in PostNL's track and trace.

Go to PostNL ↗

Good to know before ordering

This promise applies to in-stock items. Orders placed after 16:30, at weekends or on public holidays are processed on the next working day. Busy periods or PostNL delays can make delivery take longer. Track and trace shows the current estimate.

Delivery costs and the options available for your address are shown in the basket and at checkout before you place your order. Delivery times outside the Netherlands may differ.

DELIVERY HELP

Frequently asked questions

Where is my parcel?

Open de track & trace uit je verzendbericht. Zie je geen nieuwe informatie of is de bezorging niet duidelijk? Stuur ons je bestelnummer via WhatsApp of e-mail.

My order is delayed. What now?

First check the current PostNL status. Then contact us with your order number so we can look up your order.

Can I still change my delivery address?

Contact us as soon as possible. Once a parcel has been shipped, we may no longer be able to change the address.

What if a product is out of stock?

Each product shows its availability. Next-day delivery applies to in-stock products. Ask us about the expected lead time for sold-out or backordered items.

How do returns work?

See returns and exchanges for return information. Is your question about a defect? Go to warranty and repairs.

Personal advice

Need advice? We'll help you work it out.

Send your model number, question and a photo if useful. For an existing order, include your order number.

Message us on WhatsApp ↗